Contact information

This Contact Information page provides details on how to get in touch with Charcol Accessories.

We aim to respond to all enquiries as quickly as possible.

Customer support

For questions about orders, products, returns, or general enquiries, please contact:

Email: enquiries@charcolaccessories.com

Typical response time: within 1–2 working days

Support hours

Customer support is available:

Monday – Friday
(Excluding UK bank holidays)

Messages sent outside these hours will be responded to on the next working day.

We appreciate your patience and thank you for shopping with Charcol Accessories.